A consequence of easy-to-administer ECMs is the growth of Repository Archives at the Department level. This means silos of information and difficulty sharing best practices across business units. Sound information governance procedures should allow for sharing of information across the enterprise, while securing it only to authorized users.
For companies concerned about compliance issues (Sarbanes Oxley, FRCP, etc) it is especially important to be able to identify custodians, search information across the enterprise and control what information is getting into the Archive of Record. If these systems continue to allow users to upload at their discretion, it becomes impossible to ensure that all relevant information is uploaded and irrelevant information is ignored.
The answer lies in gaining control of information on the laptop. Finding technology to automatically identify/store important e-mails and files as they are created or updated… often with no user intervention.
Many viable technologies are emerging to extend governance to the desktop, enabling organizations to break down the silos of information, leverage existing infrastructure, automatically update metadata, reduce legal risk of “smoking guns” on laptops and slashing eDiscovery costs to quickly mine only the relevant information.
I hope you found my point of view enlightening and informative.